San Francisco · AI Governance & Product · Est. archive, updated 2026
Product leader working at the intersection of artificial intelligence and trust — building the tools that help organizations adopt AI responsibly.
Susannah Shattuck builds AI products people can trust — and the governance infrastructure that makes that trust possible.
She is currently a product manager at Google, where she owns product strategy for the governance and lifecycle management of critical AI assets: data and models. Before Google, she spent four-plus years as Head of Product at Credo AI, shaping one of the industry's leading AI governance platforms through the arrival of generative AI, the EU AI Act, and the mainstreaming of responsible-AI practice.
Her conviction that AI needs guardrails was earned the practical way. On the IBM Watson implementations team she saw firsthand everything that can go wrong across the machine-learning lifecycle — an experience that led her to product roles building bias-detection tooling at IBM, ML monitoring at Arthur, and AI/ML products at X, the Moonshot Factory (formerly Google X). She started her career at Prezi.
A history major turned technologist, she believes the key to building the future responsibly lies in studying the past. She holds a BA in History from Yale University and an MBA from the Stanford Graduate School of Business, and lives in the San Francisco Bay Area.
Full archive → shshattuck.medium.com
Why responsible innovation might depend on history as much as engineering — from history major to AI product leader.
Best practices from the field for deploying generative AI responsibly, delivered at Compass Tech Summit.
With analyst Maribel Lopez: responsible-AI strategy vs. governance, the EU AI Act, and building plans that work.
On distributed teams, connection, and how AI tools are changing collaborative work.
Responsible AI Leadership Summit (San Francisco, 2024) · IBM THINK 2019 — panel on AI fairness & explainability · Guest lectures & STEAM outreach on why everyone should care about AI